Frequently Asked Questions

GENERAL FAQ

Do I have to subscribe to Charter Spectrum Cable to watch these networks?

No. Spectrum SportsNet is available to some cable, satellite and telco providers. The networks can currently be found on DirecTV, Cox, Charter, and AT&T U-verse systems. Channel numbers for individual providers are listed below, or can be found at www.SpectrumSportsNet.com by using the channel finder at the top of the page.

What can I do if my provider does not carry Spectrum SportsNet?

Call and tell your television provider you want to watch the Lakers.

Where can I watch Spectrum SportsNet on Charter Spectrum?

Spectrum SportsNet is available in SD on channel 215 and in HD on channel 787.

Visit Spectrum Channel Lineup & Channel Guide | Spectrum and enter your zip code, and Search for SportsNet to see your the channel(s) in your area. 

Where can I watch Spectrum SportsNet on DirecTV?

Spectrum SportsNet is available to DirecTV customers on channel 691 throughout Southern California (Los Angeles, San Diego, Bakersfield and parts of Fresno) as well as Santa Barbara and Ventura counties, Las Vegas and Hawaii.

Where can I watch Spectrum SportsNet on Cox?

Spectrum SportsNet is available on channel 65/1065 in Orange County and Santa Barbara, 70/1070 in Palos Verdes, 71/1071 in San Diego and 66/1066 in Las Vegas. 

Where can I watch Spectrum SportsNet on AT&T U-verse?

Spectrum SportsNet is available for U-verse TV customers in Southern California (Los Angeles, San Diego, Bakersfield and much of Fresno) with the U100 package and above on channel 1777 in HD and channel 777 in SD. 

Can I get Spectrum SportsNet where I live?

Spectrum SportsNet’s broadcast territory includes all regions that previously broadcast Lakers, Galaxy and Sparks games. That area stretches from (A) in California, the following counties:  Los Angeles, Orange, Ventura, Santa Barbara, San Luis Obispo, Kern, Riverside, San Bernadino, San Diego, Imperial, Inyo, Tulare, Fresno, Kings and the following towns (zip codes) located in Monterey county:  Bradley (93426) and San Ardo (93450), (B) in Nevada, Clark county and with respect to Esmeralda county, Lincoln county, and Nye county, the areas covered by the zip codes listed below and (C) the State of Hawaii.

Zip codes for Nevada counties

Esmeralda county: 89010, 89013, 89047

Lincoln county: 89001, 89008, 89017, 89042, 89043

Nye county: 89020, 89003, 89022, 89023, 89041, 89048, 89060, 89061, 89045, 89049

If I live outside of the territory listed above, can I watch live Lakers, Galaxy and Sparks games?

If your provider carries Spectrum SportsNet outside of the area listed above, you will still be able to watch non-live game programming on the network, but not live games. All Los Angeles Lakers, LA Galaxy and Los Angeles Sparks games that air on Spectrum SportsNet can only be watched live within the network’s local broadcast footprint, in accordance with the National Basketball Association’s (NBA), Major League Soccer’s (MLS) and Women’s National Broadcast Association’s (WNBA) broadcast territory rules, as was the case with the teams’ previous TV broadcast partner stations.

What is Spectrum SportsNet?

Spectrum SportsNet is a 24/7 high-definition regional sports network that launched on October 1, 2012. Through its exclusive partnerships with the Los Angeles Lakers, LA Galaxy, Los Angeles Sparks and the California Interscholastic Federation (CIF), the 24/7, high-definition network delivers more than 130 live events per year plus extensive team coverage and behind-the-scenes access unlike anything fans have seen before. 

Besides games, what else can I watch on Spectrum SportsNet? 

Original programming on Spectrum SportsNet includes:

  • Access SportsNet,” the network’s signature daily studio show that encompasses pre- and post-game shows as “Access SportsNet: Lakers” and “Access SportsNet: Galaxy”.
  • "Sneaker Shopping," tag along with Complex's Joe La Puma as he takes your favorite artists and athletes to the best sneaker stores around the U.S.
  • “Backstage: Lakers,” a weekly documentary that chronicles the Lakers season from start to finish 
  • Connected With…,” the network’s signature interview show that features interviews with professional athletes, sports insiders and Southern California personalities
  • "#LakeShow," is the network's live daily social media-driven show. Spectrum SportsNet also provides Korean Secondary Audio Programming (SAP) for live Lakers games, the first-ever Korean SAP for a regional sports network. 
  • "Backstage: Chargers," a weekly documentary that chronicles the Chargers season from start to finish
  • "Through The Lens," the half-hour show gives Lakers fans a look at the team’s storied history through the eyes and camera lens of long-time Lakers team photographer Andy Bernstein
  • "Lakers Top Ten," one-hour episodes that break down the top 10 moments in Lakers history as selected by a group of former players, coaches, celebrities and media members with strong ties to the team.
  • "Galaxy Top Ten," top 10 moments in Galaxy history as selected by a group of former players, coaches, celebrities and media members with strong ties to the team
  • "Sports Shrine," documentary series on the history, operations, and unforgettable moments of the most iconic arenas & stadiums in Los Angeles.

Does Spectrum SportsNet have online streaming?

Spectrum SportsNet feature lives in-market game streaming and a second screen experience to personal computers and mobile devices and an integrated interactive social media experience.

How many devices can watch the Spectrum SportsNet live stream at once?

If you are a Spectrum customer and connected to your Spectrum in-home WiFi, you can stream on an unlimited number of devices. If you are not a Spectrum subscriber or you are streaming outside of the home, you can stream on three (3) devices simultaneously.

What does "Spectrum in-home WiFi" mean? How do I know if I'm in home?

Spectrum in-home WiFi means you're connected to the Spectrum WiFi at the address that is on your bill. You will know if you are connected via in-home if you tap to sign into the Spectrum SportsNet app using the Spectrum provider and are not required to provide your credentials.

I'm only using one device, why am I seeing stream count exceeded messaging?

It is possible your account was shared with someone else who is also streaming. If you did not share your credentials, please update your password here https://www.spectrum.net/support/manage-account/spectrumnet-sign-help/.

Where do I go for more information?

You can visit www.spectrumsportsnet.com. Follow us on Twitter @SpectrumSN, on Instagram @SpectrumSportsNet and on Facebook at www.facebook.com/SpectrumSportsNet.

Where do I go to reset my Spectrum username or password?

You can visit https://www.spectrum.net/support/manage-account/spectrumnet-sign-help/ or click "forgot username or password" in the Spectrum Sign in screen.

LIVE STREAM FAQ

Why can’t I view the live stream on my computer?

The live stream player requires that your computer web browser have the Adobe Flash Player plug-in installed to view the live stream. Please ensure that your web browser has the plugin installed and enabled, and try playing the live stream again. You can troubleshoot the plugin here.

What do I do if I receive a message saying, “We apologize, but it appears that you are currently located outside the intended coverage area for Spectrum SportsNet” when I attempt to login to the live stream on my computer?

If you are currently located inside of our coverage area, it is possible that the IP address your computer is currently using cannot be located in our database. Please follow this link to discover the IP address your computer is using. You can visit http://www.spectrumsportsnet.com/contact-us and send your current location (city, and state) and the IP address in the feedback form so we can help troubleshoot.

What do I do if I receive a message saying, “Sorry, but you’re out of the serviceable area”  when I attempt to login to the Spectrum SportsNet Android or iOS app?

If you are currently located inside of our coverage area, please ensure that your mobile or tablet device has Location Services turned on and that you’ve allowed the Spectrum SportsNet app access to your location.

Why can’t I login to view the live stream with my TV provider credentials?

Spectrum Sports recommends contacting your TV service provider to ensure that your user name and password are accurate. Please find your TV provider’s customer service number below:

  • Charter Spectrum: 1 (833) 267-6094
  • DirectTV: 1 (800) 531-5000
  • COX: 1 (800) 234-3993
  • Hawaiian Telcom: 1(808) 643-6111
  • AT&T U-Verse: 1 (800) 288-2020

Why isn’t my TV provider listed?

If your TV provider is not listed, please contact them and express your interest in having them add Spectrum SportsNet to their product offering.

SPECTRUM SPORTSNET APP FAQ

What is the Spectrum SportsNet App?

The Spectrum SportsNet app is an app that allows authorized users to watch the Live Spectrum SportsNet channel and Spectrum SportsNet on demand content.

What do I do if I receive a message saying, “We apologize, but it appears that you are currently located outside the intended coverage area for Spectrum SportsNet” when I attempt to watch the live stream on the SportsNet App?

Your zip code associated with your Provider account is located outside of our coverage are. 

If you are currently located inside of our coverage area, it is possible that the IP address your device is currently using cannot be located in our database. Please follow this link to discover the IP address your device is using. You can visit https://www.spectrumsportsnet.com/contact-us and send your current location (city, and state) and the IP address in the feedback form so we can help troubleshoot.

Why can't I use the SportsNet App while using a VPN?

VPN is not supported by the Spectrum SportsNet App. Please disconnect from VPN to use the SportsNet App.

Why can't I use the SportsNet App while using a proxy?

Using a proxy while on the Spectrum SportsNet App is not supported. Please disconnect from the proxy to use the Spectrum SportsNet App.

Why can't I mirror my device while on the SportsNet App?

Mirroring devices is not supported by the Spectrum SportsNet App at this time. 

The app is not loading, what should I do?

If the app is not loading, check your device's internet connection and try again. If the device is connected to the internet and the app still does not load, please send us a description of the issue in the feedback form on https://www.spectrumsportsnet.com/contact-us and we will investigate.